RETURN POLICY

RETURN POLICY

We happily accept unworn merchandise with tags attached within seven days of purchase or seven days from the delivered date for online orders for a full refund or credit for all qualifying orders.

 

NON-QUALIFYING ORDERS

Earrings

For hygienic reasons, all EARRINGS are FINAL sale.

Sale Items

Items purchased on sale are FINAL SALE only.

 

RETURN SHIPPING PROCESS

To return your order, please include the original invoice. Muizee is not responsible for lost return packages, and recommend you insure and track your package. 

 

Please address all returns to:

Muizee

340 King Street East, Second Floor

Toronto, ON M5A 1K8

 

REFUNDS

You will receive an email notification from Muizee when we receive and process your return. Please allow 10 business days for your return to be processed.

 

EXCHANGES

At this time, we can only process exchanges for the same item.

 

PRICES ARE SUBJECT TO CHANGE

Muizee gladly honours a one-time sale price adjustment on full-priced merchandise within seven days of the retail purchase.  Sale price adjustment does not include limited-time promotions, including discount code and gift with purchase offers. To obtain a price adjustment, please send us an email to hello@muizee.com within the seven day window. Include your order number in your email message. If you are within the deadline, we will refund the difference to your original form of payment. Items purchased with a promotional discount or at consumer shows are not eligible for price adjustments.